The new infrastructure

Just like a bad website, infrastructure can have crappy UX, too. As designers, we are interested in how we can improve the user experience of our infrastructure to improve the way we work, live and play. If delivered and operated well, infrastructure drives productivity, increases economic competitiveness, and enhances quality of life. The benefits to redesigning infrastructure to be smarter and more sustainable are matched in size only by the challenge of doing it — and that's exactly what we want to. This report is an invitation to join us in taking the first step. In this report you'll learn:

• how the principles of design can provoke new ways of thinking about infrastructure
• the areas of greatest change (and greatest potential), from roads and power, to social and cultural infrastructure
• stories of individuals, communities and organisations making a positive impact in Australia and around the world