We believe in government. We see government as a force for good, driving the types of change that the private sector is not equipped or motivated to deliver.
In 2016 we released our report on Hacking the Bureaucracy, which is a guide to how those working within government can use a range of levers and tools to bring about change. Since then, we've been helping governments across Australia and the Asia Pacific region to drive programs of change within the public sector. A prominent feature of this is capability building, to ensure we have a public service that is well equipped to deliver and exceed the expectations of citizens in the future.
Helping to improve gender equality across public sector workplaces in Victoria
Equality
Our services in the public sector
Service design
Understand and design better ways for people to interact with your organisation, through user research and human-centred design.
Learn moreCapability building
Spark innovation by levelling up design thinking skills in your organisation.
Learn moreSupport services
Ensure business continuity and optimise functionality with a full range of web hosting, monitoring, support desk and enhancement s...
Learn more
We use our research to contribute to the sector
Digitising Human Services
Six technology and services experts discuss how to build on the rapid digitisation brought on by COVID-19 to deliver better human services. These contributions demonstrate that there is no shortage of ideas and enthusiasm for using technology and data to deliver better human services.
01 October 2020