Redesigning government

We believe in government. We see government as a force for good, driving the types of change that the private sector is not equipped or motivated to deliver.

In 2016 we released our report on Hacking the Bureaucracy, which is a guide to how those working within government can use a range of levers and tools to bring about change. Since then, we've been helping governments across Australia and the Asia Pacific region to drive programs of change within the public sector. A prominent feature of this is capability building, to ensure we have a public service that is well equipped to deliver and exceed the expectations of citizens in the future.


Our services in the public sector

  • Service design

    Understand and design better ways for people to interact with your organisation, through user research and human-centred design.

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  • Capability building

    Spark innovation by levelling up design thinking skills in your organisation.

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  • Support services

    Ensure business continuity and optimise functionality with a full range of web hosting, monitoring, support desk and enhancement s...

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Download our report on hacking the bureaucracy

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