Creating a path to a better future for the ageing, dying and those who are close to them through research, design and technology.
Death and ageing are areas in drastic need of social and policy engagement. Since 2018 we have actively worked in this space, providing submissions to the Royal Commission into Aged Care and striving to translate our research with communities across Australia into practical, digital outcomes that enhance end of life experience for citizens.
Introducing spiritual care practice to personal care assistants across Australia
Death and ageing
Our services in death and ageing
Paper prototyping
Exploring the user journey for accessing funeral services
Web design and development
Digital products and services designed with and for users, plus ongoing services to support and enhance them.
Learn moreUser research
Understand the preferences and behaviours of your users through a mixed-methods approach to design research that includes qualitat...
Learn moreService design
Understand and design better ways for people to interact with your organisation, through user research and human-centred design.
Learn more
Read about some of our other projects in death and ageing
Our contributions to research and policy
Australian Government Department of Health: The draft Charter of Aged Care Rights
The Australian population is ageing, and the expectations of older people and the community are changing. In recognition of this, the Australian Government is making fundamental reforms to the aged care system. The reforms aim to ensure high-quality services that meet consumer needs and preferences.
10 October 2018
Access to digital assets upon death or incapacity
The NSW Law Reform Commission conducted a review on the laws that affect access to a person's digital assets and digital records after they die or become incapacitated.
05 March 2019
