Big tech and the erosion of access to justice on a platform near you

Learn how the rise of big technology is not only encroaching on privacy but leading to the erosion of access to justice for people around the world.


Thursday
21 October 2021
2:00 am - 3:00 am

About this webinar

The impact that big tech is having on politics, privacy and our lived environment is increasingly attracting public scrutiny. Yet one of the more invisible stories that has been playing out for some time is the eroding effect big tech is having on access to justice for not just minorities and those who are underprivileged, but for the general public. As these platforms have grown, our ability to communicate and resolve errors and disputes has diminished, with increasingly dangerous and lethal results. In this presentation we'll look at the settings that have created this environment, some examples of how this is playing out online, and what we can do about it.

What we'll cover

In this hour-long keynote presentation, Andrew Apostola, CEO of Portable will walk through his recent research into some of the practices large technology companies are employing to deal with the very real issues that arise with their users. What happens when technology companies grow their tech-stacks faster than their dispute resolution divisions? What type of rights and experiences are we giving up in exchange for more accessible technology?

The webinar will include:

  • Case studies of issues arising at Robinhood, Grindr and Airbnb
  • Historical legal environment that has led to our current internet
  • Discussion around ways we can design and deploy more ethical approaches to technology and platform design

About our speaker

Andrew Apostola is the CEO and co-founder of Portable (www.portable.com.au), a purpose lead tech and design company founded in Melbourne, Australia. Portable uses design and technology to help organisations transform the way in which they deliver services, particularly in the areas of justice, healthcare, education and government.

Andrew’s main areas of focus are in justice, government and mental health and he works actively in these areas through his various roles. He is the author of a range of publications, including Taking Back Retail (2012), which looks at how brands can move into the digital age; Hacking the Bureaucracy (2016), a guide to government innovation; Redesigning Work (2017), a report into how design can respond to the changing workforce; and Data Driven Design (2019) which outlines the case for merging design and data analytics into the same discipline.

Who's it for?

The session is designed for the following audience:

  • Members of the public and practitioners who are interested in the application of justice in technology settings
  • Designers and technologists seeking to understand the ethical implications of the products they build
  • Academics and students seeking to learn more about the role the internet plays in shaping our real life experiences

Webinar details

1pm AEST, Thursday the 21st of October

A link to join the webinar will be provided to registered participants via email prior to the event. After the 50 minute presentation, attendees will be invited to stay for a Q&A session with the panelists for up to 10 mins, and a recording of the webinar will be distributed to all registered participants in the days after the event.

What if I can't make it?

You're in luck. This webinar will be recorded and published as a video on the Portable website at a later date.

If you cannot make Thursday's event but would like to know when this video goes live you can register for the 'Send me the video' option in the registration section.

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