--- title: Product design date: 2026-06-10T01:19:00+10:00 author: Portable canonical_url: "https://portable.com.au/capabilities/strategy-and-design/product-design" section: Capabilities --- Every product we build starts the same way: understanding the problem worth solving before a single screen gets designed, then testing early and often with the people who'll actually use it. We've designed and built products like [amica](https://portable.com.au/work/case-studies/amica), which supports separating couples to divide assets for the Attorney-General's Department and the Legal Services Commission of South Australia, and [My Journey](https://portable.com.au/work/case-studies/bcna-my-journey-digital-transformation), which helps people diagnosed with breast cancer navigate their next steps for Breast Cancer Network Australia. Every product goes through the same rhythm: research with the people who'll use it, and prototypes tested in rounds rather than shown once. **What we do:** - **Product strategy and discovery:** defining the problem worth solving, and validating it with real users, before design begins. - **Research and usability testing:** ongoing research and testing with the people who'll use the product, from separating couples to court attendees. - **UX and UI design:** designing interfaces for people navigating stressful or high-stakes situations, built to be clear under pressure. - **Prototyping and iteration:** testing product concepts in rounds, refining based on real feedback rather than shipping on a single guess. - **Build and delivery:** developing and launching production-ready products, from Sweep to amica to Courtsight. - **Post-launch support:** staying with a product after launch to improve it as needs change, including long-term partnerships like our work with headspace since 2017. Read more about our [products and process](https://portable.com.au/work/products). ![Product Design](https://portable.com.au/assets/_transforms/images/capability/product-design/22947/YkUfmxAAACIAkRIv_9f897b1382d56b7dbd210a479f72ecc7.jpg) Ready to talk about your product journey? [Reach out](https://share-ap1.hsforms.com/268ZNsPirSgKpwJAezoUAcw4o6yx) ## Our product design work - ![](https://portable.com.au/assets/_transforms/images/76761/Superfriend_638b64f2391dff6e364e5709b4734889.jpg)### [Building the future of workplace mental health intelligence](https://portable.com.au/work/case-studies/superfriend-mental-health-survey) - ![](https://portable.com.au/assets/_transforms/images/article/strategic-aws-architecture/32739/aieSDweQX7-eW_Xh_638b64f2391dff6e364e5709b4734889.jpg)### [AWS can be more than cheaper infrastructure](https://portable.com.au/articles/strategic-aws-architecture) - ![](https://portable.com.au/assets/_transforms/images/article/beyond-wage-theft-enforcement/1241/afwrncBOoF08xs9W_638b64f2391dff6e364e5709b4734889.png)### [We submitted to the Senate wage theft inquiry. Here's why.](https://portable.com.au/articles/beyond-wage-theft-enforcement) - ![](https://portable.com.au/assets/_transforms/images/article/midnyte-city-joins-portable/3253/afrISMBOoF08xpjq_638b64f2391dff6e364e5709b4734889.png)### [Building technical capability at scale: why Midnyte City joined Portable](https://portable.com.au/articles/midnyte-city-joins-portable) - ![](https://portable.com.au/assets/_transforms/images/article/sweep-wage-compliance-platform-launch-2026/3995/acxUw5GXnQHGZJfF_638b64f2391dff6e364e5709b4734889.png)### [Sweep's evolution from grant-funded vision to App Store reality](https://portable.com.au/articles/sweep-wage-compliance-platform-launch-2026) - ![](https://portable.com.au/assets/_transforms/images/caseStudy/middys-erp-systems-refinement/11181/acHwX5GXnQHGY4Ty_638b64f2391dff6e364e5709b4734889.png)### [ERP Systems Refinement](https://portable.com.au/work/case-studies/middys-erp-systems-refinement) - ![](https://portable.com.au/assets/_transforms/images/caseStudy/safe-digital-storytelling-platform-young-people-loneliness/11843/abnstbbci2UF6J-H_638b64f2391dff6e364e5709b4734889.png)### [Designing a safe storytelling space with and for young people navigating loneliness](https://portable.com.au/work/case-studies/safe-digital-storytelling-platform-young-people-loneliness) - ![While You Wait](https://portable.com.au/assets/_transforms/images/caseStudy/while-you-wait-ai-mental-health-helpline-support/12835/aYwamd0YXLCxVrCJ_638b64f2391dff6e364e5709b4734889.jpg)### [While You Wait](https://portable.com.au/work/case-studies/while-you-wait-ai-mental-health-helpline-support) - ![](https://portable.com.au/assets/_transforms/images/article/saxall-joins-portable-creative-storytelling/3816/aXFipwIvOtkhByqH_638b64f2391dff6e364e5709b4734889.jpg)### [Portable expands creative capability with Saxall team acquisition](https://portable.com.au/articles/saxall-joins-portable-creative-storytelling) - ![](https://portable.com.au/assets/_transforms/images/article/social-media-ban-caregivers-perspective/3914/aTjKdXNYClf9n_ma_638b64f2391dff6e364e5709b4734889.jpg)### [Parenting through policy, the view from inside Portable](https://portable.com.au/articles/social-media-ban-caregivers-perspective) - ![](https://portable.com.au/assets/_transforms/images/caseStudy/education-tool-ux-accessibility-review/9497/aSTvimGnmrmGqOTB_638b64f2391dff6e364e5709b4734889.png)### [Listening, testing, learning: a UX journey with the Department of Education](https://portable.com.au/work/case-studies/education-tool-ux-accessibility-review) - ![How one cultural institution planned for scale without rebuilding from scratch](https://portable.com.au/assets/_transforms/images/article/scaling-public-sector-software/3836/aR_ngWGnmrmGqGfI_638b64f2391dff6e364e5709b4734889.jpg)### [How one cultural institution planned for scale without rebuilding from scratch](https://portable.com.au/articles/scaling-public-sector-software) - ![](https://portable.com.au/assets/_transforms/images/caseStudy/national-cancer-navigation-service-design/11270/aRPy6rpReVYa4XLm_638b64f2391dff6e364e5709b4734889.jpg)### [A national service for people navigating cancer](https://portable.com.au/work/case-studies/national-cancer-navigation-service-design) - ![](https://portable.com.au/assets/_transforms/images/caseStudy/victoria-statewide-wellbeing-strategy/12711/aQvuXrpReVYa4HEk_638b64f2391dff6e364e5709b4734889.jpg)### [Co-creating Victoria’s first strategy for wellbeing and prevention](https://portable.com.au/work/case-studies/victoria-statewide-wellbeing-strategy) - ![In conversation with Liya Safina](https://portable.com.au/assets/_transforms/images/event/liya-safina-social-innovation/22378/aOUzwJ5xUNkB1slZ_638b64f2391dff6e364e5709b4734889.png)### [In conversation with Liya Safina](https://portable.com.au/events/liya-safina-social-innovation) - ![](https://portable.com.au/assets/_transforms/images/article/designing-with-children-and-young-people-answers/2204/aMJ28mGNHVfTPBq8_638b64f2391dff6e364e5709b4734889.png)### [Practical answers for co-designing with children and young people](https://portable.com.au/articles/designing-with-children-and-young-people-answers)